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11.11.2018 Promotion from our website

11.11.2018 Promotion from our website

  • For purchases above $100, Free $50 watch
  • For purchases above $1000, Free Unlimted File transfer for PCs, Free setup of File and Print sharing, Free setup of Router configuration worth at least $300.
  • Maintenance Contracts wil be discounted 30% OFF (Subject to approval)
  • Free transport worth $50 for all purchases and delivery in Singapore.
  • All mobiles purchased will come with Free 128GB microSD card worth $99.

From The Management.

 

Featured

Estimated Service Charges

Estimated Service Charges For Hardware/Software

PC/Desktop/Mobile

*Format and reinstall OS(recovery) – $50

*Format and reinstall OS(from scratch) – $100

Patch Security holes – $50

Install Application Software – $25

Backup Files and Folders – From $25-$50

Recover Data – From $50-$100

Clone Harddisk – $100

Networking/Wireless

Setup Filesharing – $50

Setup Port-Forwarding for running services $100

Setup and configure standard routers – $50-$100

Setup and configure standard repeaters – $50-$100

Setup and configure cisco routers – From $100/hr onwards

Setup and configure Firewall – $50-$100

Servers

Setup, install and configure OS – From $100/hr onwards

Setup, install and configure Applications – From $100/hr onwards

Backup Files and Folders – From $100/hr onwards

Recover Data – From $100/hr onwards

Database

DB2/SQL Server/My SQL – From $100/hr onwards

*When we install the OS, we patch the OS from bugs and also install free softwares like antivirus, open office, video player drivers and make sure all programs work seamlessly, it is a very labourous job patching softwares which takes an estimated 2 hours of our time, no other vendors comes close.

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Onsite Transport Charges/4 hours Express Service at 50% loading

Transport Charges
Transport charge from 9am-9pm weekdays: S$50
Transport charge from 9am-9pm Saturday/Sunday: S$50
Transport after 9pm on weekdays & Saturday/Sunday: S$75
Transport for Public Holidays: S$75
Express Service for PCs/Servers
Transport Charges (From 9am to 9pm –
Monday to Saturday):
S$75
Transport Charges (From 9pm onwards –
Everyday including Public Holidays):
S$100
Note:
– Express Service Charges with 50% loading
– 4 Hours response time onsite.
– 4 Hours turnaround for repair/problem resolution.We are open 365 days a year even on holidays but except the Chinese New Year holidays(2 days). Please call to book an onsite appointment.
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Advance Payment Policy effective 01.01.2011

Advance Payment Policy for all purchases effective 01.01.2011

*We do not offer credit terms for all purchases.

Due to withdrawal of credit terms by our global suppliers, we have no choice but to implement our Advance Payment Policy for all purchases. Payment can be made by visa/mastercard via paypal via our eccomerce website http://www.lazada.sg/shop/gilberttants-sg or via bank transfer with the following details;

Bank Transfer via DBS

DBS Current Bank Account : 025-9-046646

Drop us a mail at admin@gilberttants.sg or call (65)87796948 after making payment.

We regret to inform you that for changing of parts for repairs of PC/Servers, advance payment is also required.

Lowest Price Guarantee/Warranty

1)      A 90 days limited warranty for services provided. If any customers have a recurring problem of the same nature, we will not charge for services rendered.

2)      The lowest price guaranteed or we will refund you the difference, subject to proof of receipt.

3)      Manufacturers limited warranty for a period of 1 year. All our products have been tested for hardware and software compatibility issues and are the most cost effective, value for money. Customers can request for an extension of warranty up to 3 years subject to a payment of additional premium.

Thank you.

From:

The Management

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Our Philosophy

Our Philosophy

a) We believe that desktop os software should be like the days of Windows 95/98 where everything, your sound, mp3, videos, codecs, comes preinstalled and works fine, like the Ubuntu OS. Nowadays, because of the antitrust laws Microsoft is forced to cannabalised their OS without installing the relevant software for media player, video, codecs etc. Our aim is to bring the Windows 10 OS back to its original functionality by installing all relevant free software to give the user a seamless experience, which no other vendors provide. 

b) We are in this business to provide for the community, and money is not our ultimate aim, that is the reason we are able to provide a near cost to cost package for our Upgrades, which has been tested for compatibility issues, so we can provide you with a troublefree experience, our time is very valuable, we upgrade hundreds of PCs every year, and if there are issues we will be kept very busy, which is not profitable for our business.

c) We believe in solving problems once and for all, and if a PC is not worth servicing, we will advise our customers accordingly. Our time is worth more than S$100/hr, we will rather walk away from a deal, than spent countless hours servicing a PC that has hardware issues, and make a customer pay everytime per visit.  

d) We value all our warranties, we are in this business for the long term, as we have prior arrangement with our suppliers, if we could not be reached you could sent your faulty PC with your receipt to our supplier direct.

e) We only charge S$50 transport to cover our costs, totally “zero cost” if we are not able to solve your problems, as we are in this business to provide solutions, we will go onsite to troubleshoot your problems, and quote you to resolve the problem, if you are not agreeable, there will not be a charge unless a service has been rendered ie we determined your equipment is faulty. There is no obligation to buy from us if you are not agreeable upon the price.

f) Typically, an upgrade of your PC system will take 2/3 days to deliver, those who require urgent services will have to pay a 50% loading, we will turnaround within 4 hours, or we will waived our 50% loading.

g) We reserve the rights to replace parts that are faulty with its equivalent, as sometimes the parts in question may be out of stock from the market.

h) For security, permission issues with Windows 7/8/10, Windows Vista and Windows XP, our standard procedure is to restore to factory default settings, and we use third party solutions to resolve windows registry problems and outdated drivers issues which may cause your pc system to not perform at its best. We will however try to resolve these issues with reference to windows servers.

i) Our protocol to resolve PC issues is to solve software issues first if there is a 50/50 chance it could be a software/hardware issue as we cover 90 days warranty if the same issue happens again, we will waive all our charges as 100% of the time, if it is a hardware issue, it will reoccur within 7 days from our experience. If that is the case, the customer is responsible for their own hardware if it is not purchased from us. If we do not do that, our feedback from customers is that they will complain on the high costs of hardware replacements.

*We only accept CASH, bank transfer or paypal, no terms or credit.

From;

The Management.

Featured

Welcome to GilbertTanTS.sg

Established since 1996, Cybernetic Marketing started as a authorised reseller for Telecommunication equipment for brands like Motorola and Nokia..

With DoctorPC.com.sg we have since venture out to cover System Intergration for PCs and Servers, customizing pc/server OEM systems for windows/linux users. Our expertise in a wide range of Operating Systems and the ability to customize software making them probem free according to user requirements make us the leading OEM distributor in Singapore. The company is renamed to GilbertTanTS.sg to reflect our new founded mission of providing quality One Stop IT Solutions. We are specialists in Apple, Android and Windows OS. We have since ventured out to design ODM systems for Mobiles, Tablets and PCs. with our Branding of Genius Products. Our Genius products all comes with 3 years warranty and the cover includes both hardware and software. The OS has been tweaked with all the necessary softwares to make sure your products remain trouble-free during the 3 years warranty and you do not need to purchase additional softwares during the period. If there is any problems during the warranty period, we remain committed to resolve all your hardware and software issues with onsite service at $50 or no charge if you bring it to our office and if we are not able to repair it for you, we provide 1 to 1 exchange for the parts involved.

Our staff have wide product knowledge and expertise. This enables us to provide value-added technical advice to our customers especially as GilbertTanTS.sg is in the business of providing for complete solutions. Our Supported platforms include Windows, Apple, Ubuntu for Desktops and Windows, Apache, Ubuntu, for Servers. We also support Andriod, Apple iOS for smartphones, ipads and tablets. Our software expertise means we provide a Total solution for all your Desktop and Servers apps and a bug free OS without any problems.

We provide a one Stop IT Solutions even for Digital Agency works including Web Design and Development, SEO optimization, Data Analytics and Social Media Marketing like Facebook and Google Advertising, Youtube, Instagram, Messenger, Blogs, Email Marketing and also Video Marketing services. We also have projects integrating Smart Homes. We even setup an Ecommerce website at Lazada. Majority of our customers are Real Estate agents, Insurance Agents and Traders including Non Profit organisations and SMEs in Singapore. We cater to all budgets as we provide total 24/7 365 days a year maintenance for all your marketing needs. Leave all the hard work to us, we are capable of taking care of all your IT needs.

Genius 7 inch tablet

Genius-7_inch-Android-4-4-Tablet-69-bicubic
geniuslogo1

  • Screen Size: 7″ 
  • Processor Manufacture: AllWinner
  • Processor Type: Boxchip A33
  • Processor Main Frequency: OctaCore 1.3Ghz
  • Hard Drive Capacity: 64GB
  • Memory Capacity: 4GB
  • Touch Screen Type: Capacitive Screen
  • Display resolution: 1920×1200
  • Operating System: Andr oid 5.1
  • Weight: about 0.8kg/pc
  • Place of Origin: Guangdong, China (Mainland)
  • Brand Name: Genius
  • Model Number: M718B Tablet
  • LCD: 7 inch,LED backlight, 1920*1200 pixels
  • CPU: ATM7031 / A33, Quad core 1.3Ghz
  • System: Android 5.1
  • Touch Pannel: Multi-touch Capacitive screen
  • Language: Support multiple language
  • Storge: 4GB 64GB
  • Camera: Front with 2 MP,Back with 2.0 MP with flash lamp
  • Warranty: 12months
  • Color: Black, Blue, Pink, Purple, Red, White

 

  • *Includes Free delivery in Singapore.
  • For customers please allow 14 days for delivery for products out of stock.
  • For overseas customers delivery is by our couriers Ninja Van and is chargeable.This item is from Oversea.

 

Genius 7 inch tablet

Genius 7 inch tablet

$119.00

Genius 5″ HD Display 4GB Ram 32GB Rom Smartphone

Genius Smartphone 4GB Ram 32GB Rom $99

geniuslogo1

  • 5″ 3G Smartphone Android 5.1 GSM WCDMA 4G+32G Octa Core Dual SIM GPS GSM 3G
  • Mobile PhonePackage contents: 1 x Smartphone 1 x Charger (Right plug of adapter would be sent according to your shipping country) 1 x USB Cable 1 x 3.5 mm Earphone 1 x User Manual 1 x Earphone Feature: CPU: Octa Core System: Android 5.1 ROM: 32GB RAM:
  • 4GB Screen Type: 6 inch or 5 inch IPS Resolution: 540 x 960 pixels qHD Screen Network: 2G,3G Network mode: GSM/WCDMA Network:
  • Dual SIM Card Dual Standby (one standard SIM slot, one micro SIM slot) SIM 1 (Standard SIM Slot): 2G (GSM 850/900/1800/1900MHZ) / 3G (WCDMA 850/2100MHZ ) SIM 2 (Micro SIM Slot): 2G (GSM 850/900/1800/1900MHz)
  • Camera: Front Camera: 5.0 MP Rear Camera: 5.0 MP GPS: Yes,Built in, Also support A-GPS,Support voice navigation (navigation program not included)
  • WiFi: Support 802.11 b/g/n wireless, support hotspot Bluetooth: Support Bluetooth 2.0 Sensor: Light sensor , Acceleration sensor , Direction sensor Message: MMS,SMS, Email, Gmail Audio Out Port: 3.5mm USB Port: Micro-USB2.0 Other Features : Play Store, Air Distance Gesture, Smart Wake, Calculator, Calendar, Alarm, Camera Gallery, Video Recorder, Audio Player, Sound Recorder ,FM Radio, Email, Gmail, Flashlight, etc
  • *Includes Free delivery in Singapore.
  • For customers please allow 14 days for delivery for products out of stock.
  • For overseas customers delivery is by our couriers Ninja Van and is chargeable.This item is from Oversea.

 

Genius 5″ HD Display 4GB Ram 32GB Rom Smartphone

Genius 5" HD Display 4GB Ram 32GB Rom Smartphone

$99.00

 

Genius 22-inch-AIO-pc at $449

Genius-i3-i5-i7-CPU-DDR3-4GB

geniuslogo1

Quick Details

Products Status:
Stock Type: All-In-One
Screen Size: 22″
Processor Brand: Intel
Hard Drive Capacity: 500GB
Graphics Card Type: Integrated Card Display Type: LCD
Widescreen: Yes
Optical Drive Type: Other
Processor Main Frequency: 2.0GHz
Brand Name: intel
Model Number: AIO PC-A2
Place of Origin: China (Mainland)
Product Name: All-in-one PC
CPU: J1900/Z8300/I3/I5/I7 Optional
Operating System: Windows 10 Home/Professional
Graphics Card: Integrated HD
Resolution: 1920*1080
Color: White
WIFI: 300M Built-in Wifi
Warranty: 1 Years
Feature: Fanless System
Name: Cheap All in one pc
Memory Capacity: = 4GB

*Includes Free delivery and setup in Singapore.
For customers please allow 14 days for delivery for products out of stock.
For overseas customers delivery is by our couriers Ninja Van and is chargeable.This item is from Oversea. 

Genius 22-inch-AIO-pc at $449

Genius 22-inch-AIO-pc at $449

$449.00

Genius 14-inch-laptop-intel-i7-win10-$249

Genius-14-inch-laptop-intel-i7-win10-249-bsplinegeniuslogo1

  • new 14 inch laptop intel i7 win10 build-in intel laptop computerOS Version: Windows 10 Licensed
  • CPU: Intel Cherry Trail X5-Z8350, 64-bit Quad Core
  • Caching: 2MB
  • GPU: Intel 7th generation 8 HD Graphics
  • Process Technology: 14nm
  • Power Consumption: 2W
  • Processor Speed (max): 2.0GHz
  • RAM: 4GB DDR3L
  • Internal Memory: 32GB/64GB/128GB eMMC
  • External Memory: Support up to 128GB Micro SD Card
  • Display Size: 14.1 Inch LED
  • Screen Ratio: 16 : 9
  • Display Resolution: 1920 x 1080 /1366 x 768
  • Bluetooth
  • Mic and Speaker
  • Battery Size: 10000mAh
  • Power: AC Adapter 110-250V
  • Charging Voltage: DC 12V 3A
  • Wi-Fi: 802.11 b/g/n
  • 2 Megapixel Front-Facing Camera
  • Cover Material: PlasticPortsUSB 3.0
  • USB 2.0
  • Mini HDMI
  • Micro SD Card slot /RJ45 port
  • 3.5mm Earphone jack
  • DC INLanguagesALL countries languagesMedia FormatsVideo: AVI, RM, RMVB, MKV, WMV, MOV, MP4, DAT(VCD format), VOB(DVD format), PMP, MPEG, MPG, FLV, ASF, TS, TP, 3GP, MPG
  • Audio: MP3, FLAC, APE, WAV
  • Graphic: JPG, JPEG, GIF, BMP, PNG
  • E-book: WORD, EXCEL, PDF, TXT, CHM, HTMLDimensionsMain Product Dimensions: 225x 345x 12mm (L x W x D)
  • Main Product Weight: 1800gPackage ContentsUltrabook Laptop
  • Charger
  • *Includes Free delivery in Singapore.
  • For customers please allow 14 days for delivery for products out of stock.
  • For overseas customers delivery is by our couriers Ninja Van and is chargeable.This item is from Oversea.

Genius 14-inch-laptop-intel-i7-win10-$249

Genius 14-inch-laptop-intel-i7-win10-$249

$249.00